Your data is protected

Privacy Policy

Gibaje takes your personal information very seriously. Learn here how we collect data, why we collect it, and how we keep it secure.

Last Updated: January 2026

Encrypted protection

All your data is secured with 256-bit SSL encryption.

Never Sold to Third Parties

Your data is never sold — not even for advertising purposes.

Your control

View, edit, or delete your data at any time.

Consent-Based

Your consent to the use of your data is our first requirement.

1. What Data We Collect

To create an account and use our services on Gibaje, we collect certain information. This helps us deliver the best experience, keep your account secure, and meet legal requirements.

Personally Identifiable Information

When you register, we collect your full name, date of birth, email address, and mobile number. This information is used to verify your identity and for account communications. Your address, national ID number, and passport details may be requested during withdrawal verification.

Financial information

When a transaction is made, we record the payment method type, transaction reference, and amount. We never store your full card number or mobile banking PIN. All financial data is handled to the highest security standards.

Device and usage information

When you use gibaje, we automatically collect your IP address, browser type, device information, page visit times, and click patterns. This data is used to improve site performance and detect security threats.

Data Type Example When it is collected
Identity Information Name, Date of Birth, NID At Registration & Verification
Contact Information Email, mobile number At Registration
Financial information Transaction Amount, Method During deposits and withdrawals
Device information IP address, browser Automatic on Every Visit
Gaming information Bet History, Preferences During gameplay

2. Purpose of Data Collection

Gibaje never collects data without a reason. Every piece of information serves a specific purpose and is never used beyond that purpose.

  • To create and manage your account
  • To process deposits and withdrawals
  • To prevent fraud and unauthorized access
  • To comply with applicable laws and regulations (KYC/AML)
  • To provide customer service and support
  • To send you personalized promotions and offers (with your consent)
  • To improve platform performance and security

Please Note: We never transfer your data to advertising networks or third-party marketing companies.

3. How Data Is Stored

Gibaje stores all your data on secure servers that meet international security standards. Our data centers operate under 24/7 monitoring and undergo regular security audits.

Data retention period

We retain your data for as long as your account remains active. After account closure, certain information may be kept for up to 5 years to meet legal requirements. All personal data is permanently deleted after that period.

Backup and Recovery

We maintain regular encrypted backups to prevent data loss. These backups are stored separately from the main servers in a secure location and follow the same security standards.

4. Who Data Is Shared With

Gibaje never sells your personal information. However, in certain circumstances, sharing data with selected third parties may be necessary.

Legal obligations

We may be required to share information with authorities to comply with court orders, government investigations, or legal obligations. Where possible, we will make reasonable efforts to notify you in such cases.

Payment Processors

We share the necessary information with authorized payment service providers to process transactions. These partners are bound by the same privacy standards we uphold.

Technology Partners

Certain technology partners (such as analytics and security services) process limited, anonymized data to maintain site functionality. Directly identifiable information is never shared in these cases.

Our commitment: Your data is never shared with advertisers, data brokers, or unrelated third parties.

5. Cookie Policy

Gibaje uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored in your browser that help remember your preferences.

Cookies we use

  • Essential cookies: Required for login sessions and security. Disabling these will prevent the site from functioning properly.
  • Functional cookies: Remembers your language preference and site settings.
  • Analytics cookies: Analyzes site traffic and usage patterns (anonymized).

You can manage cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the site.

6. Your Rights

As a Gibaje user, you have important rights over your own data. We respect these rights and are here to help you exercise them.

  • Right to access: You have the right to know what information we hold about you.
  • Right to Rectification: You may request corrections to inaccurate or outdated information.
  • Right to Erasure: Under certain conditions, you may request that your data be deleted.
  • Right to Restrict Processing: You may request that the processing of your data be restricted under certain circumstances.
  • Right to Portability: You can receive your data in a structured, readable format.
  • Right to object: You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.

7. Data Protection Measures

Gibaje follows industry best practices to protect your data. Our security framework operates across multiple layers.

Technical Security

  • 256-bit TLS/SSL Encryption on All Data Transfers
  • Encrypted storage in database
  • Firewall and DDoS Protection
  • Regular Security Scans and Penetration Testing

Procedural Safeguards

  • Only authorized personnel may access data on a need-to-know basis
  • Regular privacy training for all staff
  • Rapid response plan for data breaches

In the event of a data breach, we will notify affected users within 72 hours and take the necessary steps.

8. Protection of Minors

Gibaje is intended for users aged 18 and above only. We do not knowingly collect any information from minors.

If we become aware that a minor has created an account, we will immediately close that account and delete all collected data. If a parent or guardian becomes aware of their child's account, please contact our support team right away.

9. Policy Updates

Gibaje may update this Privacy Policy from time to time. We will notify you via email or platform notification before any changes take effect.

At least 14 days' advance notice will be given for significant changes. Continued use of the platform after an update constitutes acceptance of the revised policy.

10. Contact Us

For any privacy-related questions, requests, or concerns, please reach out to our support team. We are always ready to help.

Our Data Protection Officer will respond to any privacy-related request within 30 business days.

Email: [email protected] — This is not a clickable link. Please copy it directly into your email client.

Why trust Gibaje

Encrypted database

All stored data is encrypted at the database level. Even in the event of a breach, raw data cannot be read.

Anonymous Analytics

Any data analyzed for site improvement is always anonymized. No personally identifiable information is attached.

Marketing Opt-Out

You may unsubscribe from promotional emails at any time. Your preferences are always respected.

Your data In Safe Hands Retain

Join Gibaje and play with peace of mind. Your privacy is our top priority.

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