Terms and Conditions

Read and understand all these terms before using Gibaje. This is an agreement between us and you.

1. General Terms and Conditions

Gibaje ("Platform") is an online Sports Betting and Live Casino service provider. These Terms and Conditions constitute a legally binding agreement between you and Gibaje. By using the Platform, you agree to comply with all these terms.

Gibaje is available only to individuals aged 18 or older. Users of the Platform are expected to be aware of their legal rights and local regulations.

We reserve the right to modify these terms at any time. Important changes will be communicated via email or platform notification.

2. Account Register

Account Creation Requirement

To play on Gibaje, you must create an account. During registration, you must provide accurate and complete personal information. Providing false information is prohibited and may result in account closure.

Each person is permitted to open only one account. Opening multiple accounts is strictly prohibited and will result in permanent closure of all accounts.

Account Verification

You must verify your account before withdrawing large amounts. You may be required to provide a National ID (NID), passport, or other recognized documents. The verification process is typically completed within 24–48 hours.

3. Deposits and Payments

Gibaje accepts multiple payment methods including mobile banking, net banking, debit cards, and e-wallets. Each payment method has minimum and maximum limits.

Deposit Process

When depositing, you must use a payment method registered in your own name. Deposits from third-party accounts are not accepted. All risks arising from doing so are your responsibility.

Deposit Charges

Gibaje does not charge any deposit fees. However, your bank or payment service provider may impose their own fees. We are not responsible for these charges.

Deposit Error

If money is deducted but not credited to your account, contact our support with the transaction reference number. We will attempt to resolve the issue within 2 hours.

4. Withdrawals and Refunds

Withdrawal Conditions

Withdrawals can only be made from verified accounts. Before withdrawing, you must meet the minimum betting requirements (if applicable).

Withdrawal Process

Withdrawal requests are typically processed within 24 hours. Requests made on weekends or holidays are processed on the next business day. Bank transfers may take an additional 2–3 business days.

Withdrawal Methods

You can withdraw using the same method you used to deposit. In special circumstances, we may offer alternative methods. Under no circumstances will withdrawal methods be changed without user consent.

Withdrawal Limits

Each withdrawal request has a minimum limit of 500 BDT and a maximum limit of 1,00,000 BDT. These limits may vary based on your account verification level.

5. Gaming Policy

Betting Rules

All bets on Gibaje are carefully created and tested to ensure fairness. Each bet has its own terms and winning conditions clearly displayed.

If an event is cancelled, associated bets are automatically refunded or replaced. We clearly publish how this will be handled with each event.

Prohibited Betting Practices

  • Placing multiple bets on opposing teams/outcomes in the same event (known as hedging bets)
  • Betting using bots or automated tools
  • Attempts to open or manipulate the system
  • Betting using another user's account

All such activities lead to immediate account suspension and possible legal action.

Game Result Declaration

All game results are sourced from official channels and verified. Results are final and subject to no review if they have been correctly announced.

6. Account Security

Password Security

You are responsible for maintaining the security of your password and login details. Use a strong, unique password and never share it with anyone. Gibaje is not liable for any losses resulting from your password.

Unauthorized Access

If you suspect unauthorized access to your account, notify our support team immediately. We will lock your account instantly and begin an investigation.

Two-Factor Authentication

Gibaje offers two-factor authentication (2FA) for maximum security. We recommend all users enable it and keep their setup details secure.

7. Responsible Gaming

Gibaje promotes responsible gaming and encourages all users to set limits on their betting activity. Addiction is a serious issue and we are committed to preventing it.

Limit Setting

You can set daily, weekly, or monthly deposit limits in your account settings. Once set, these limits cannot be exceeded without modification.

Self-Exclusion

If you feel that gaming is affecting your life, you can self-exclude your account for a specified period. During this time, you cannot login or place bets.

Help Resources

For more information about gaming addiction, please visit our Responsible Gaming page or contact international organizations such as GamCare.

8. Legal and Regulatory Matters

Gibaje complies with all local laws and regulations in the countries where it operates. You are responsible for ensuring that online betting is legal and permitted in your region.

Unexpected Declaration of Irresponsibility

Gibaje is not liable for any loss, lost bets, or any gaming-related circumstances. Users choose their own games and bet amounts at their discretion.

Third-Party Links

Gibaje is not responsible for third-party websites or services that may be linked from our Platform. Those sites are subject to their own terms and policies.

9. Dispute Resolution

Complaint Process

If you have any complaint or issue, first contact our customer support team. We aim to respond within 24 hours.

Mediation

If the issue is not resolved through customer support, we can resolve the dispute with a third-party mediator. The cost of this process will be shared.

Legal Action

If mediation fails, this agreement and all related matters will be governed by the laws of Bangladesh. Jurisdiction is the courts of Dhaka.

10. Terms and Conditions Changes

We reserve the right to modify these terms at any time. Important changes will be notified via email 2 weeks in advance. Continued use of the Platform after changes constitutes acceptance of the new terms.

Last Updated: January 2026

Important Note:

These Terms and Conditions constitute a legally binding agreement between Gibaje and its users. By using the Platform, you agree to comply fully with all these terms.

Your Rights and Protections

Complete Security

Your account and transactions are protected with the highest standard of encryption.

Transparent Policy

All terms and fees are disclosed in full transparency. There are no hidden costs.

24/7 Support

Our support team is always ready to help with any questions or issues.

Responsible Gaming

We promote responsible betting and provide limit-setting tools.

Fast Processing

Deposits are instant and withdrawals are processed within 24 hours.

Clear Terms

These terms are clear and fully explain your rights.

Do you understand the terms now? Get Started

Join Gibaje and enjoy a safe, transparent gaming experience. Your data and funds are fully protected.

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